Privacy Policy

Personal Information Collection: At RelxAU – RELX Australia, we collect various types of personal information to enhance your experience and ensure the successful processing of your orders.

Device Information

When you visit our website, we automatically gather certain details about your device, including:

• Web browser details
• IP address
• Time zone
• Cookies

As you navigate the site, we also collect data about:

• Web pages you view
• Products you view
• Referring websites or search terms
• Interactions with the site

This data is collectively referred to as “Device Information.”

Technologies Used for Collecting Device Information

We use the following technologies to collect Device Information:

• Cookies: Data files placed on your device containing an anonymous unique identifier.
• Log Files: Track actions on the site and collect data like your IP address, browser type, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files that record how you browse the site.

Order Information

When you make a purchase or attempt to make a purchase through our website, we collect specific information from you, including:

• Name
• Billing address
• Shipping address
• Email address
• Phone number

Please Note: We do not store payment details such as credit card numbers. All payments are processed securely via trusted third-party services like PayPal, Stripe, and Afterpay. For more details on their privacy practices, please visit their respective websites.

This data is collectively referred to as “Order Information.”

Use of Personal Information

We use the Order Information we collect to:

• Fulfill your orders
• Process payments
• Arrange shipping
• Provide invoices and order confirmations

Additionally, this information helps us with:

• Communicating with you
• Screening orders for risk or fraud
• Providing product-related information or advertising based on your preferences

We use Device Information to:

• Screen for potential risks and fraud (especially your IP address)
• Improve and optimise our website
• Generate analytics on customer browsing behaviour
• Evaluate marketing campaigns

Sharing of Personal Information

We share your personal information with third parties to help us use it as described in this policy. For example:

• Google Analytics helps us understand how customers use the site.
• A geo-targeting popup app shows generic location data without sharing specific customer information.

We may also share your personal information to:

• Comply with applicable laws
• Respond to legal requests
• Protect our rights

Do Not Track

Please note, our website’s data collection and use practices do not change when we detect a “Do Not Track” signal from your browser.

Users’ Rights

For European or Australian Residents, you have the right to:

• Access the personal information we hold
• Request corrections or updates
• Ask for its deletion by contacting us

For European residents, your personal information may be processed to fulfill contracts or for legitimate business purposes. Your information may also be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this privacy policy periodically to reflect changes to our practices, operational needs, or legal requirements. Updates will be effective immediately after being posted on this page.

Minors

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If a parent or guardian believes that their child has provided us with personal information without consent, they should contact us to request the removal of such data.

Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of your personal information, feel free to contact us at:

• Email: [email protected]