Delivery Policy

At RelxAU – RELX Australia, we are committed to providing our customers with high-quality products, competitive prices, and fast delivery. Our aim is to ensure that your orders are delivered promptly and securely, offering the best possible shipping options across Australia.

Free Shipping

We offer free shipping on all orders over $200 Australia-wide. Our commitment is to deliver your orders with the utmost efficiency and care.

Shipping Options and Costs

• Standard Shipping: $10.00

  • Metro Locations: 5-7 business days.

  • Regional Locations (including WA, SA, and NT): 5-10 business days.

  • Free delivery for orders over $200.

• Express Shipping: $16.00

  • Metro Locations: 1-3 business days.

  • Regional Locations: May take up to 2 additional business days.

Delivery Time Frame

The total delivery time includes two main parts:

1. Processing Time
   This includes order verification, quality checks, and packaging. Once your order is confirmed, it is sent to our warehouse for processing, which typically takes 1 business day.

2. Shipping Time
   This refers to the time it takes for your items to be shipped from our warehouse to your address. After processing, items usually take 1-7 business days to arrive, depending on your location and the shipping option selected.
   Please note that delivery times may vary due to postal services and public holidays.

Tracking Your Order

All shipments are handled through reliable and trackable services. We primarily use Australia Post for deliveries. Once your order has been dispatched, you will receive a tracking number via email within 12 to 24 hours, which can be used to track your package on the Australia Post website.
If you need any help with tracking, feel free to contact us at [email protected].

Customer Support

For any questions or concerns about your order, we are here to assist you and ensure your shopping experience with RelxAU is smooth and satisfactory.

You can contact us at:
Email: [email protected]
Phone (WhatsApp):